Private Policy
Last updated: November 6, 2025
This Privacy Policy describes how DIYPROSUPPLY-JEWELRY ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.diyprosupply.com (the "Site") or otherwise communicate with us (collectively, the "Services").
By using our Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use our Services.
CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. The updated version will be posted on the Site with a revised "Last updated" date.
How We Collect and Use Your Personal Information
We collect information to provide, improve, and secure our Services. The information we collect depends on how you interact with us.
WHAT PERSONAL INFORMATION WE COLLECT
Information You Provide Directly:
1 Contact & Order Details: When you make a purchase or create an account, we collect your name, shipping/billing address, email, phone number, and payment confirmation.
2 Account Credentials: Your username and password.
3 Shopping Activity: Items you view, add to your cart, or save.
4 Communication: Any information you include when you contact us for customer support.
Information Collected Automatically:
We use cookies and similar technologies to collect Usage Data. This includes information about your device, browser, IP address, and how you interact with our Site. This helps us to:
Power our store's basic functions (via Shopify).
Remember your actions and preferences.
Analyze site traffic and user behavior to improve our Services.
Information from Third Parties:
1 Shopify: Our online store is powered by Shopify. They provide us with basic order and site functionality data.
2 Payment Processors: We use third parties (like PayPal or Stripe) to process payments. We receive only confirmation of your payment, not your full credit card details.
HOW WE USE YOUR PERSONAL INFORMATION
1 To Fulfill Your Orders: Processing payments, shipping your orders, and managing returns or exchanges.
2 For Customer Communication: Sending order confirmations, responding to your inquiries, and providing support.
3 For Marketing (with your consent): Sending you promotional emails about new products or offers. You can opt-out at any time.
4 For Security & Fraud Prevention: Monitoring for fraudulent activity and protecting our Services.
HOW WE DISCLOSE PERSONAL INFORMATION
We share your information only as necessary to operate our business:
With Service Providers: Vendors who help us with shipping, payment processing, data analytics, and customer support.
With Business Partners: For advertising and marketing purposes. For example, we use Shopify's advertising services to help show you relevant ads on other platforms.
For Legal Compliance: When required by law, such as to comply with a subpoena or other legal process.
Cookies
You can control cookies through your browser settings. However, blocking cookies may impact your user experience on our Site. For details on cookies used by Shopify, please visit https://www.shopify.com/legal/cookies.
Your Rights and Choices
Depending on your location, you may have the right to:
1 Access the personal information we hold about you.
2 Delete your personal information.
3 Correct inaccurate information.
4 Opt-out of Marketing Emails by using the unsubscribe link in every email.
5 Opt-out of Targeted Advertising: You can use the Global Privacy Control (GPC) signal in your browser to opt-out of the "sharing" of your data for targeted ads on our Site. You can also learn more and manage preferences for Shopify's ad services here: https://privacy.shopify.com/en.
To exercise these rights, please contact us using the details below. We will not discriminate against you for exercising your privacy rights.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
International Transfers
Your information may be processed outside of your country, including in the United States. We ensure appropriate safeguards are in place to protect your data during these transfers.
Contact Us
If you have any questions, wish to exercise your rights, or want to lodge a complaint, please contact us:
Email: diyprosupply@gmail.com
Postal Address: Yishan Building, Shenzhen, 518000, Guangdong, China